Our Products

CA office management Software

We have developed an IT solution for Chartered Accountant for their day to day activity along with service provided by them to their esteem clients will be manage in this system. As we well known that Management system is usually referring to Operations, that's why we Create a centralized system that manage, analyzed, take care of our transaction and provides output in the format of report that are very easy to understand to a common person with little knowledge.

We developed an application (Software) to manage all activities of chartered accountant, pronounced as 'Accountant Management System. This application is capable to track each and every transaction like INCOME TAX, SERVICE TAX, VAT, PF, and ESIC that needed to store and manage Different application software. Like TAX Pro, STEASY, ROC so managing a lots of documentation for maintaining this all application which combine all service in single application to maintain their service along with cost and billing.

Lead Management System

LIVBIG CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency and reduce costs with the right answers, right now. Attract, Retain and Delight More Customers. Grow your company into a customer-focused organization.

Features Checklist
• Call Routing
• Activity Tracking
• Affiliate Management
• Campaign Management
• CRM Tools
• Email Integration
• Lead Capture
• Lead Distribution
• Lead Nurturing
• Lead Scoring
• Lead Segmentation
• Lead Verification
• Pipeline Management
• Prospecting Tools
• Source Tracking

Customer Relationship Management System

CRM is the abbreviation for customer relationship management.
Customer relationship management (CRM) entails all aspects of interaction that a company has with its customers, whether it is sales or service-related. While the phrase customer relationship management is most commonly used to describe a business-customer relationship (B2C), CRM systems are also used to manage business to business to business (B2B) relationships. Information tracked in a CRM system includes contacts, clients, contract wins and sales leads and more.

How CRM is Used Today
CRM solutions provides the business data to help you provide services or products that your customers want, provide better customer service, help sales teams to cross-sell and up-sell more effectively, close deals, retain current customers and to better understand who your customers are. Organizations frequently look for ways to personalize online experiences (a process also referred to as mass customization) through tools such as help-desk software, email organizers and different types of enterprise applications

The CRM Strategy
Customer relationship management is often thought of as a business strategy that enables businesses to improve in a number of areas. The CRM strategy allows you to do the following:
• Understand the customer
• Retain customers through better customer experience
• Attract new customers
• Win new clients and contracts
• Increase profitably
• Decrease customer management costs

The Impact of Technology on CRM
Technology and the Internet have changed the way companies approach customer relationship strategies. Advances in technology have changed consumer buying behavior, and today there are many ways for companies to communicate with customers and to collect data about them. With each new advance in technology — especially the proliferation of self-service channels like the Web and smartphones — customer relationships are being managed electronically.

Many aspects of customer relationship management rely heavily on technology; however, the strategies and processes of a good CRM system will collect, manage and link information about the customer with the goal of letting you market and sell services effectively.

The Benefits of CRM
The biggest benefit most businesses realize when moving to a CRM system comes directly from having all your business data stored and accessed from a single location. Before CRM systems, customer data was spread out over office productivity suite documents, email systems, mobile phone data and even paper note cards and Rolodex entries. Storing all the data from all departments (e.g., sales, marketing, customer service and HR) in a central location gives management and employees immediate access to the most recent data when they need it. Departments can collaborate with ease, and CRM systems help organization to develop efficient automated processes to improve business processes.

Other benefits include a 360-degree view of all customer information, knowledge of what customers and the general market want, and integration with your existing applications to consolidate all business information.

Outsource your human resource needs, and with Livbig Technologies Pvt Ltd, you will be able to streamline your processes, increasing efficiency and productivity. Allowing you to expertly manage your organization and stay in touch with your core businesses maintaining your competitive advantage.

Contact us today to schedule your FREE, no-obligation consultation!